Managed IT
Solutions
Simply put, a managed IT service is any IT function you outsource to a third-party expert to “manage” for you.
There are a lot of great benefits to hiring a managed services provider (MSP), but key among them is that you can save time and money. Blue Line’s Managed Services can support your existing IT staff or eliminate your need to staff an entire IT department.
Managed IT Services
Blue Line Technologies can keep your business running smoothly and securely with a variety of managed services.
Backup & Disaster Recovery
All it takes is one wrong keystroke, a cyber-attack, or even a natural disaster, and poof! Your data is gone. Each moment your team is missing data, your business and customers are losing money and important resources. Worse, your professional integrity is at risk. But we can help you avoid all that.
Blue Line’s backup and disaster recovery services provide ongoing automatic backup of entire systems in multiple versions. And we can provide immediate recovery should a disaster strike.
So, with Blue Line, you’ll never have to answer the question, “Where in the world is our data?”
Rapid Response Help Desk Support
There’s nothing more frustrating than calling someone for help and hearing a robot on the other end. Right? At Blue Line, we agree. Plus, we really dig helping people, and we know there’s no replacement for hearing about your dilemma first-hand.
So, when you call us for help, you’ll get a living, breathing person who’ll be happy to assist you. Not only that — we have a record of resolving issues during that first call 80% of the time. If the issue calls for us to resolve it on-site, you can bet we’ll be by your side by the next business day, if not sooner.
Sound good?
Desktop Support
At Blue Line, we can give your computers 24/7 TLC with our preventive maintenance services. Whether it’s getting rid of viruses, attacking spyware issues, or installing program patches (updates and fixes), we gotcha’ covered – all in the background while you do what you need to do for your business. And preventing potential disasters BEFORE they happen is the best recipe for saving moolah AND your sanity!
As Benjamin Franklin said, “An ounce of prevention is worth a pound of cure.” Listen to Ben. After all, he’s a bit of a genius who invented a lot of important stuff (like the lightning rod, bifocals, and swim fins).
Our services include support for Macs, PCs, servers, firewalls, wireless networks, and more.
Cloud Services
If your business is transitioning to the current work-from-home structure, you need to take steps to give your employees access to email, software, propriety business applications, and documents. You also need to make sure to take extra precautions against security threats at each endpoint (user device). The easy answer? Use the cloud!
Blue Line offers secure cloud services to allow your users the flexibility to communicate and share resources seamlessly, regardless of their location or type of device. Our cloud services also eliminate the need to purchase traditional hardware or software for each staff member, saving you money.
Blue Line can provide ongoing cloud application management and backup services, and we’ve got the chops to install and protect a variety of cloud service options, like Amazon Web Services (AWS) and Azure (Microsoft Cloud).
Network Infrastructure
A healthy network infrastructure is like having a healthy body—when all the veins, organs, muscles, and brain are communicating and functioning properly, the body can operate at peak performance. The same is true of all the IT hardware and software that must connect, communicate, and function correctly so your company can operate at peak performance.
Blue Line can keep your network healthy with constant “checkups”. We can monitor and analyze your network performance 24/7. If a system or function fails, we’ll immediately investigate and correct the issue often before you’re even aware one exists. Our team partners with yours to adopt a plan to outfit your organization with tools that give visibility and control over your devices (routers, switches, firewalls, secure remote access). And we’ll outfit you with the latest technology and software, so your team stays linked to essential services.
The bottom line? When we manage your network infrastructure, you can avoid future costly “emergency surgery” on your IT.
Microsoft Services
If your company has PCs, chances are you’re using any number of over 100 Microsoft products and services, like Windows operating systems, Microsoft 365, Azure, and Intune. At Blue Line, we have a team of Microsoft Certified experts and Microsoft Education Service Providers. We can get you set up with Microsoft systems and products, provide ongoing support and handle email migrations.